Name the Bot: Best Practices While Choosing Your Bots Identity Freshchat Blog

One obvious drawback of human names is that chatbots, and especially those on messaging platforms like Facebook Messenger or Slack, might look like just another person in users’ contact lists. As a result, users might not get it that there’s a chatbot behind Eve (published by Yello on Messenger) or Lucy Abbot (HR bot on Slack). Similarly, if your chatbot is deployed on your company’s website, a human name can make users believe that there’s a real person on the other side.

The best bots focus on removing barriers so people can participate in a dialogue that feels as natural as speaking with another person. With a chatbot, you should be able to learn, get the help you need, or be entertained within seconds. From a psychological point of view, it’s in our nature to assign names to things. Naming things can help us establish a better, more emotional, or personal relationship with them. A car’s headlights look like eyes to us, or even like a face if we also consider other design elements such as windscreen and grill.

Focus on Making Your Bot Work

Zendesk’s no-code Flow Builder tool makes creating customized AI chatbots a piece of cake. Plus, it’s super easy to make changes to your bot so you’re always solving for your customers. Conversational AI is a broader term that encompasses chatbots, virtual assistants, and other AI-generated applications. It refers best chatbot names to an advanced technology that allows computer programs to understand, interpret, and respond to natural language inputs. Good branding digital marketers know the value of human names such as Siri, Einstein, or Watson. It humanizes technology and the same theory applies when naming AI companies or robots.

You can tune its base personality in the chat box dropdown, enable or disable web search, add a knowledge base to it, or set it to a different language. You can tick Copilot in the search bar to get some help with product recommendations, best healthy recipes, or travel tips, for example. Once you enter your prompt, Perplexity will ask you a set of qualifying questions to home in on your intent. The resulting output summarizes all the key information, acting as a good starting point for a deep dive.

Popular Chatbot Software Names In Real World

It’s important to name your bot to make it more personal and encourage visitors to click on the chat. A name can instantly make the chatbot more approachable and more human. This, in turn, can help to create a bond between your visitor and the chatbot.

For instance, if you create a bot that targets Gen Z, you can come up with a name that refers to characters from movies, comics, or songs that are popular among this generation. The second reason is how people of different cultures perceive genders. According to Clifford Nass, a Stanford University professor, the human brain considers female voices friendlier and warmer, making us prefer them over male voices in certain situations. Once you have a clearer picture of what your bot’s role is, you can imagine what it would look like and come up with an appropriate name.

Do you need a customer service chatbot or a marketing chatbot? Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it. A study found that 36% of consumers prefer a female over a male chatbot. And the top desired personality traits of the bot were politeness and intelligence. Human conversations with bots are based on the chatbot’s personality, so make sure your one is welcoming and has a friendly name that fits. And to represent your brand and make people remember it, you need a catchy bot name.

Now it also offers My AI, an AI chatbot that can answer almost anything directly within the app. It’s also possible to create characters of your own, with an impressive set of controls. You can then proceed to train them by chatting and rating the responses it gives you.